Watch My Baby

Delete Your Account

App: Watch My Baby · Developer: Watch My Baby

You can permanently delete your Watch My Baby account and all associated data at any time. We provide two ways to do this: directly from the app, or by submitting a request via email.

Before you start: Account deletion is permanent after a 30-day grace period. If you have an active subscription, please cancel it through the App Store or Google Play before deleting your account — Watch My Baby cannot refund or cancel store-managed subscriptions on your behalf.

Option 1 — Delete from inside the app (recommended)

  1. 1Open the Watch My Baby app and sign in.
  2. 2Go to Settings from the bottom navigation bar.
  3. 3Scroll down and tap Delete Account.
  4. 4Confirm the deletion when prompted. Your account is marked for deletion immediately.
  5. 5Within 30 days you can sign back in and tap Cancel deletion to recover your account. After 30 days all data is permanently erased.

Option 2 — Request deletion by email

If you cannot access the app, send an email from the address linked to your account to:

[email protected]

Subject line: Account Deletion Request. Include the email address used to register so we can verify the request. We will confirm receipt within 5 business days and complete the deletion within 30 days.

What gets deleted

  • Account credentials (email, password, OAuth tokens)
  • Baby profiles (name, date of birth, gender, photo)
  • Family member relationships and share codes
  • Sleep, nutrition, vaccination, and growth records
  • Cry analysis recordings and results
  • Photo analysis uploads and results
  • Chat conversations with the AI assistant
  • In-app credit ledger and consumption history

What we may retain (legal & financial obligations)

  • Subscription receipts and tax records — Retained for the period required by tax law (typically 5 years), held by our payment processors (Apple App Store, Google Play, RevenueCat). These records contain only purchase metadata, not your personal profile.
  • Aggregated, anonymised analytics — Counts of feature usage that cannot be linked back to an individual.
  • Backups — Encrypted database backups are rotated within 90 days; deleted records remain in backup snapshots until the snapshot expires.

Timeline

  • Immediately: account is marked for deletion, you are signed out of all devices, and your data is hidden from the app.
  • Within 30 days: you can recover the account by signing in again and choosing Cancel deletion.
  • After 30 days: all data listed above is permanently removed from production databases. Backups expire within 90 days.

Contact Us

For privacy questions or to verify the status of a deletion request, contact us at:

[email protected]

For more information about how we handle your data, see our Privacy Policy.